BV Casino Privacy Policy — How Safe Is Your Information with Us?

1 Legal Basis for Data Collection

BV Casino collects your data only on the following legal grounds. We never collect information unnecessarily or in excess of what is required.

2 How Your Information Is Used

BV Casino uses your information only for specific, clearly defined purposes. We will never use your data for anything beyond what is stated.

• Account Management: Registration, login, and profile updates.
• Payment Processing: Maintaining records of deposits, withdrawals, and transaction history.
• Security Verification: Identity verification and fraud prevention.
• Customer Service: Resolving complaints and providing customer support.
• Service Improvement: Analysing user preferences to deliver a better, more tailored experience.
• Responsible Gaming: Identifying unusual gaming patterns and offering appropriate support.
• Marketing Communications: Keeping you informed about bonuses and offers, with your consent.

3 Sharing Information with Third Parties

BV Casino does not sell or rent your personal data. However, limited information sharing may be necessary in certain circumstances:

• Payment Provider: Payment services such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
• Law Enforcement: Sharing information in response to a court order or lawful government request is a legal obligation.
• Technology Partners: Hosting, security, and analytics providers operate under strict confidentiality agreements.
• Business Transfers: Users will be notified in advance of any company merger.

4 Cookies & Tracking Technologies

BV Casino uses cookies on its website to enhance your browsing experience and ensure the site functions properly. We use three types of cookies:

• Essential cookies: Used to maintain your login session and ensure site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: Remembers your preferences (language, theme). These are optional.
• Analytics cookies: Anonymized data is collected to understand which pages are used most and by how many users.

Cookies can be managed through your browser settings. However, disabling essential cookies may limit certain features.

5 Data Retention Period

BV Casino does not retain your data longer than necessary. Retention periods vary by data type:

• Account Information: For the duration of account activity and for 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulations).
• Communication History: 3 years.
• Gaming Logs: 5 years.
• Cookie Data: Browser session or 13 months (analytics cookies).

Once the designated retention period expires, data is securely deleted or anonymized.

6 Your Data Rights

At BV Casino, you have full control over your personal data. Your rights are outlined below:

7 Protection of Minors' Data

BV Casino is strictly for adults (18+). We do not knowingly collect personal information from minors.

Age verification is carried out at the point of registration. If a parent or guardian suspects that a minor's data has been collected, please contact us and we will promptly delete the information and close the account.

8 Our response procedure in the event of a data breach

In the event of a data security breach, BV Casino will take the following steps:

1. Notifying the relevant regulatory authorities within 72 hours of detecting a breach.
2. Notify affected users promptly via email or SMS.
3. Clearly communicating the nature of the breach, its potential impact, and the remedial steps being taken.
4. Recommending that affected users change their passwords.
5. Investigating the cause of any breach to prevent it from happening again.

Our Incident Response Team is active around the clock and trained to respond swiftly to any security threat.

9 Changes to the Privacy Policy

BV Casino may update this Privacy Policy as needed. For any significant changes, we will:

• We will notify registered members by email at least 30 days before any changes take effect.
• Display a prominent notice on the website.
• An archived copy of the previous policy will be retained.

Continued use of BV Casino after any changes takes effect will be considered your acceptance of the updated policy. If you do not agree, you have the option to close your account.

10 Contact & Complaints

For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us:

If you believe your privacy rights have been violated and we were unable to resolve the matter through direct contact, you have the right to lodge a complaint with the relevant data protection authority.